Freedom of information. Data protection. Information management. Complex subjects – explained with FOIMan’s trademark clarity.

Practical exercises, quizzes and games are used to communicate the essentials of data protection, freedom of information and information management. All on your premises and tailored to your needs. Whether you need short briefings for your councillors or board members, half-day workshops to ensure key staff understand their obligations, or full-day training courses for information governance teams, FOIMan can help. Training can be provided on the following subjects:

Paul presentingThe General Data Protection Regulation (GDPR) and Data Protection Act 2018 (DPA) have shaken up attitudes to data protection in the UK. Put together with increasing awareness in society around use and abuse of individuals’ personal data, they cannot be ignored by any responsible business or public authority. Your customers, clients, employees and stakeholders expect you to get this right. Human error and ignorance are two major risks to your compliance. Training of staff at all levels will help not only to reduce these risks but also to demonstrate that your organisation is trying to meet its obligations. FOIMan’s data protection training covers the following areas:

  • overview – the ICO and enforcement; definitions; data protection principles
  • rights of individuals – privacy notices; subject access; erasure
  • responsibilities – data protection officers; data security and breaches; impact assessments; contractors
  • implications – marketing; data sharing; overseas transfers

FOIMan can help if you want training focussed on a specific aspect of data protection such as data security or data sharing. Just get in touch.

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The General Data Protection Regulation (GDPR) has expanded and strengthened the rights that individuals have in relation to their personal data. FOIMan’s in-house training courses on subject access also look at the other rights of individuals and place subject access in the wider context of the data protection principles. Courses cover the following:

  • overview – GDPR & DPA 2018; definitions; other rights
  • searching for data – what to include; constraints on what has to be provided
  • what not to disclose – third party data, exemptions, protecting children
  • practicalities & other disclosures – redaction, responses, disclosing to the police and other agencies

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The Environmental Information Regulations (EIR) give anyone access to information meeting the definition of environmental information in the regulations. If you’re a public authority you will have to judge when to handle information requests under FOI and when to handle them under the EIR. Utility companies and other organisations that aren’t subject to FOI do have to answer EIR requests. FOIMan’s in-house training on EIR will help you to better understand when this law applies and how it affects your organisation. It covers the following:

  • overview – what are they and why do they exist; the basics; enforcement
  • definitions – what is environmental information; how EIR compares to FOI
  • refusing requests – applying exceptions to refuse requests; personal data; the public interest test
  • practical aspects – refusal notices; copyright, re-use and open data; redaction; internal reviews

The Freedom of Information Act (FOIA) and Environmental Information Regulations (EIR) have allowed thousands of individuals, journalists and businesses to get answers from public authorities about everything from refuse collection to the Iraq War. They have also created challenges for hard-pressed public officials having to juggle transparency obligations with their other responsibilities. Paul Gibbons (FOIMan) literally wrote the book on how to manage FOI obligations based on his experiences over ten years as an FOI Officer. FOIMan’s in-house training on FOI covers the following:

  • overview – the basics; the ICO and complaints; FOI triage
  • managing the burden – vexatious requests; cost limits; pro-active publication and publication schemes
  • the EIRs – how they differ from FOI and how to spot requests made under them
  • refusing requests – applying exemptions; the public interest test
  • practical aspects – refusal notices; copyright, re-use and open data; redaction; internal reviews.

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an exerciseGood information management is essential both to comply with data protection and freedom of information laws, and to operate effectively. Paul Gibbons (FOIMan) began his career as a records manager 25 years ago, and brings all his experience and knowledge together with his vibrant training style to explain why and how good information management techniques can benefit your organisation. The following topics can be covered in varying depth:

  • selling information management: understanding the benefits and risks
  • finding and organising information: the relationship between information asset registers, records of processing, classification schemes, privacy notices and more
  • long-term preservation of information: preserving paper, digitisation, digital preservation techniques
  • developing your retention schedule: a practical workshop on researching and implementing retention and disposal policies

Your teams don’t care which law applies – they just want to know what they should be doing. And depending on what they do, different rules will have more significance for them. FOIMan can provide a training course specifically tailored to a group’s industry or specialism, bringing all the relevant information rights requirements together. FOIMan has provided this kind of training in the past for the following groups, so get in touch if you are interested in organising this kind of focussed training for your key workers.

  • teaching and support staff in schools
  • academics in universities
  • planning departments in local authorities
  • councillors
  • civil servants
  • archivists and other heritage services staff.

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DSFRS

I have found your advice to be very practical and helpful and I know our SIRO has been impressed with the support you have provided.

Client, Devon and Somerset Fire and Rescue Service

Isle of Man

Paul’s wealth of experience and engaging manner helped cut through the complexities of FOI and so appeal to colleagues across the board, many of whom were brand new to the subject.

Client, Isle of Man Government

Ministry of Housing, Communities and Local Government

Very open and approachable style, encouraged discussion. Good mix of exercises and slides… Good use of examples throughout – practical and made it real.

Delegate, Ministry of Housing, Communities and Local Government

Bromley Council

I wasn’t looking forward to a Monday all-day training session on FOI and SAR! But you made it really interesting, kept my attention and made it relevant to our job role by giving examples and quizzes. I really enjoyed it. Thank you 🙂 And I learnt a lot too!

Delegate, London Borough of Bromley

Mid and East Antrim Borough Council

Excellent detail and delivery explained well for the mixed range of experience of attendees. Very knowledgable on answering questions and breaking down the tests.

Delegate, Mid and East Antrim Borough Council

Use the form below to find out how FOIMan can help you or to request a quote. If you’d like some tips on how best to organise in-house training, read my Guide to organising in-house training.

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